Category: blog

Artificial intelligence has moved quickly from an emerging technology to a strategic priority for media and telecommunications companies. Operators are testing AI across customer service, content discovery, network management, software development and service operations, with new use cases appearing almost...

For TV and streaming operators, video quality is often discussed as a technical issue. A stream buffers, a channel takes too long to start, or a picture suddenly drops in quality, and the immediate response is usually to look for...

The telecommunications industry is entering a period in which the ability to deliver connectivity is becoming only one part of a broader commercial proposition. As traditional markets mature and operators face increasing pressure to diversify revenue, the opportunity to build...

AI is quickly becoming part of the conversation around almost every aspect of the media and entertainment industry. But for streaming operators, the most important question may not be which AI technology to adopt. It may be how AI can...

For decades, telco operators have built their businesses around connectivity. Broadband, mobile networks and communications services have provided the foundation for an industry that has transformed how consumers, businesses and entire economies operate. Yet as connectivity markets mature, operators are...

For four days in September, the global media and entertainment industry once again came together at RAI Amsterdam for IBC. As one of the industry's major annual meeting points, the show offers a useful snapshot of where technology, business priorities...

Every September, IBC gives the media and entertainment industry an opportunity to take stock of where technology is heading. New products will be launched, emerging technologies will take center stage and, inevitably, AI will be one of the biggest topics...

TV was once a relatively straightforward extension of the telecom business. An operator had a network, a channel line-up, a set-top box and a customer base. Today, running a competitive TV service is a very different proposition.

For years, growth in the television industry followed a familiar pattern. As subscriber numbers increased, operators invested in additional infrastructure, expanded engineering teams and added new operational processes to keep services running smoothly. More customers, more platforms and more content...

Viewers don't think about the technology behind streaming until something goes wrong. Operators, broadcasters, media companies and digital platforms are expected to provide seamless viewing experiences regardless of audience size, geography or network conditions. At the same time, infrastructure costs...